In the event of problems with gas installations, the most important thing is to establish whether there is a leak. It’s usually easy to smell a gas leak. If this is the case, immediately turn off the gas at the mains (this will be near the gas meter) and phone the National service number 0800-9009. A sputtering gas hob or one that isn’t working is often caused by dirt. Clean the separate components of the gas hob, making sure you dry everything thoroughly before putting it back together and checking whether the problem has been resolved. If not, notify your landlord/manager by E-mail and include more information and photos of the model/brand so that a technician can be called in if necessary.