Our experience of Interhouse as a letting agent for our house is positive. They initially listened carefully to our wishes as landlords. Next they advised us on the best type of contract and conducted a careful screening of potential tenants. The reasoned rejection of an early candidate was proof of how exacting they are in their selection process. We’ve always had great faith in the matching process as a result. The choice of letting package was also handy for deciding the type of service we wanted from Interhouse during the tenancy period versus doing our own management. We opted to do financial and technical management ourselves, but Interhouse was always available in the background to offer advice if necessary. In our case, the communications, payments and final delivery by the tenant all went smoothly without the assistance of Interhouse. In short, we’re satisfied with Interhouse’s role. The agents have a clear customer focus and work transparently and quickly.
Translated from Dutch
