worst experience ever! i left the house over a month ago and they keep taking off money from my deposit for the costs that i don’t even understand. The costs are huge and there is no details and when i ask for details they don’t give an explanation. It looks like the landloard is trying to renovate his house with my deposit. I’m not even sure I will get my deposit back. I had to go to a police station then contact a lawyer and then get in touch with a bailiff. They keep sending me costs for a handyman that are not almost 1000 euros for things he’s going to repair when he could do it all at once in one day. And when i ask them details they don’t tell me; worst agency ever. be very careful they will rob you off!! and you will never hear about your deposit again. At this day i still receive innvoies for “handyman work” for “diverse tasks” that cost 300 euros each and i don’t understand why he doesn’t go to do it all at once. never go with this agency you will never get your money back. i asked them why the cleaning services costed 380 euros when it’s 35 euros/hour and legally you can’t even make someone work 10h….they stayed vague talking about cat hair. that they had to bring the sheets to some laundery. huh….and that’s 380 euros….right and then they tried to make me pay for a mattrass that i didn’t even sleep on !!!! i asked them pictures before they couldn’t provide so….just stay away from them or you’ll never get your money back.
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