What to do in the event of a blocked drain

First try to remove the blockage by pouring a bucket of hot water and sodium bicarbonate (baking soda) into the blocked drain and letting it sit for a while. We advise against using other unblocking agents as these can damage the pipes. If hot water and sodium bicarbonate don’t work, a professional drain cleaning service needs to be called. The costs for this are in principle for the account of the tenant unless the cause of the blockage lies outside the property.

Prevention is better than a cure, so make sure you use drains in the correct manner. Items that definitely shouldn’t be disposed of in drains include:

  • Leftover food
  • Rubbish
  • Kitchen towel and wet wipes
  • Hygiene products
  • Excessive amounts of toilet paper
  • Grease and hair

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